"Organizing" Tutorial Bug?

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  • Problem
  • Updated 4 weeks ago
  • In Progress
In the MindJet tutorial ORGANIZING, the instruction step requests that I, Drag
the "Better headset" topic to the "Customer 2" topic.  Let go and drop as subtopic - which I've done [Pix Inline]. 

The tutorial does not continue and I'm at a loss as to why -- is this a bug or have I done something wrong? There is no way to skip and move on ...  

 
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Clyde MacLeod

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Posted 4 weeks ago

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Andrey Kazak

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The behavior is odd.
Mine works smoothly.
What MM version do you use?
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Clyde MacLeod

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Hi Andy,

Thanks for your reply.  I'm running MM 2020 Windows V 20.1.231

~Clyde

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Andrey Kazak

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AFAIK version  20.1.231 is the current one.
Try to Repair MM installation via Windows Add or remove programs dialog.
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Clyde MacLeod

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No change after "repair"
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Andrey Kazak

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Can you share a screen recording of the issue, please?
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Marian Kocmanek, Official Rep

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Hi Clyde, 

I was unable to reproduce this issue. If a repair did not work, you may need to delete the AppData (C:\Users\username\AppData\Local\Mindjet\MindManager\20) and registry entries for MindManager. Please open a case with Technical Support team at https://secure.mindjet.com/support/contact/form.aspx?lang=en and they will help troubleshoot. 

Best regards, 
-Marian
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Clyde MacLeod

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Hi ... thanks, will do.