2 Bugs Found

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
There are 2 bugs I found in the latest version of mindjet(11.3.305), both of them exists for a long time, still not solved:
1) export as csv, can not export non-english text (eg. chinese)
2) when create a new map from template, when the template contains note(s), app crashes.(Error description: R6025 -pure virtual function call)
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jebbs

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  • confused

Posted 5 years ago

  • 1
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Brittney Mazzetta

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Thank you for reporting these jebbs. I will be sure to pass this along to the appropriate individuals here at Mindjet so that they can review these two issues.
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Michael Deutch, Official Rep

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Hi jebbs,

We were able to reproduce the first issue. Can you share more about the second issue? Like what particular template you were using when you see the crash? Your system info and if there are any particular steps that you take to reproduce the crash?

If you could email me the template, that would be helpful. michael dot deutch at mindjet dot com.

Thanks!
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Michael Deutch, Official Rep

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Also, what operating system are you using? And what is the language of the Operating system?

thanks,
Michael
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jebbs

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Sorry for replying you late.
My OS is Windows 7 x64, with latest update applied.
That issue goes every time I create a new file from a template which with NOTE, the template is the original ones come with the installation.
I doubt it is because, the template files were created by a lower version of mindjet, I did encountered crashes when I opened lower version ".mmap" files.

Many user has reported this issue on the web, here are some of them:
http://forum.us.mindjet.com/viewtopic...
http://www.howzhi.com/group/187/discu...
http://zhidao.baidu.com/question/3737...
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jebbs

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My OS Language is zh-cn
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Pichaya Vatchararungpibul

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Would it possible to share us back on the solution / work around on the 1st issue ? 
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Marian Kocmanek, Official Rep

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Hi Pichaya, 

You can try to change your language/keyboard settings to English and use single byte characters. 
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jebbs

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Share you more details about the crash(the bug still exists in mindjet 14):
1. When the mmap file moved to a new path, crash when open it. This is related to following data: [.mmap file]->Document.xml->"DocumentPath" para
2. when the line of notes ends with space ,chr(32), copy a topic with this notes to another file and save, crashs
3. other crash caused by notes may related to the language and locale setting, cause sometimes, I can use "applocale" program and set the language to English to avoid the crash. but this cannot apply to problem 2.