A lot of problems with Mindjet on Mac

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  • Updated 6 years ago
I am having a lot of problems with Mindjet on my Mac, and I am seriusly considering the program. I have a Mac running OS X 10.7.5 and Mindmanager 10.3.605.

My problems:
1) I have tried using the Mindjet files cloud solution. One day I experienced that a whole days work was gone, when I opend my file the next day. I save the changes concurrently but none of my work from the previous day was present. Support team couldn't help recover the error, and I got the impression they thought it was my own fault.

2) I repetedly have the problem, that asian looking characters appear in my map. This is annoying, but not a big issue, but ->

3) I cannot export the same files to word. As I have read in this forum, I'm not the only one having the problems.

4) I have experienced, that a localy saved file got corrupted. It is the same problem as this: https://community.mindjet.com/mindjet/topics/damaged_mmap_file_needs_repair_in_mindmanager_mac_versi...

5) I cannot open files saved on my Mac on a PC with Mindmanager - Mindjet or locally saved file - no difference. This is frustrating and limits the possibilities with the program.

Am I the only one with massive problems on Mindmanager for Mac?
Or is Mindmanager not created or suited for Mac?

I am really not trusting Mindmanager anymore, even though I am fond of using it. If I can't get good explanations for my problems, I have to find a program, that I can trust.


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J Ottosen

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Posted 6 years ago

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J Ottosen

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The link above doesn't seem to work. I try again here.

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David Post

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I also have the latest version for Mac (10.3.605). I have a relatiely small 4MB mind map that when I try to open gives me the error "XML processing error. Unable to transform a file into a MindManager document". In the past when I had a similar problem converting to xxmap worked but this trick is not working for me anymore. Very frustrating and seriously looking at alternatives.
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Marian Kocmanek, Official Rep

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Please contact our Support Team by going to www.mindjet.com/contactus and send in a copy of your Map. A member of our Technical Support Team should be able to repair your Map and send it back to you. 
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Patrick Duffy

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On My mac i now us iMindmap 7 as it has improved a great deal - and it opens Mindjet files.