About licensing issues

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  • Question
  • Updated 5 years ago
1 Our boss at your company website yesterday bought 50 copies of authorization, but mistakenly believe that they can provide 50 people simultaneously, this license is available if only one person, others again to buy another license? 2 Now we have more than 50 users demand, but everyone will join members necessarily, if our company to be a one-time purchase, how to let employees buy on-line use. 3 Because we are Chinese company, your company have a Chinese instruction manual of internal training can provide us with, or your company has provided staff training. Above then please reply, thank you!
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Philip Chuang

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Posted 5 years ago

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Philip Chuang

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Someone can answer my question?
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Alex Gooding, Champion

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Philip,

I don't work for Mindjet and can't answer for them, but the reason for the delay in responding might be the Easter holiday - though I'm not sure what days they have off in the US.

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Andrew Wilcox, Champion

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Philip you will get a quicker response from here. https://secure.mindjet.com/support/co...

Also it sounds like you should have bought 5plus licenses rather than 50 x single licenses.
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Philip Chuang

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Thank you form, but I want to ask one thing clear. 
If I buy the wrong boss now discovered, can replace you said five PLUS version license, another five PLUS that authorization can meet our needs while 50 personal online project system, we can 50 people An additional 50 people to each other as members of it? 
Could you answer this question again, thank you!
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Philip Chuang

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Someone can answer my question?
Photo of Philip Chuang

Philip Chuang

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If I buy 5 sets Plus, you can provide 50 users to use it? This 50 users can use WEBSITE it? In addition users can join this 50 to 50 members each person? Or do we have to add another mandate that everyone buy 50 members, these problems are plaguing us, really do not know how to buy in order to meet the 50 users, please answer, thank you!
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Terry Dalton

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Philip,

Please open a case with our Customer Service Team using the following link.  We need to be able to look at your purchase record to advise you what you have and what options are available.  

https://secure.mindjet.com/support/contact/form.aspx


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