account expired - cannot reopen

  • 1
  • Problem
  • Updated 7 years ago
My account expired in Sept. I just renewed last week with same account. It seems that the renewal do not re-open my access to save new files in Mindjet Files ('No account to display'). I can see my old files online.

Photo of Bård Krogshus

Bård Krogshus

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Posted 7 years ago

  • 1
Photo of Terry Dalton

Terry Dalton

  • 304 Posts
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Hi Bård,

Customer Service will need to look into this for you.  

Please open a ticket using the following link: