Now MindManager 15 is released we, (Olympic), and other 3rd party add-in developers are starting to roll out updated add-ins for the new version. As MindManager 15 is now available in two flavors, 32 & 64 bit, we are having to provide two installers for each add-in, one for each architecture.
When installing MindManager 15 on a 64 Bit system the installer installs 32/64 bit according to whatever version of MS Office is installed. This can lead to you thinking you have 64 bit MindManager installed because you run a 64 bit OS but in reality the 32 bit version has been installed because you are running 32 bit Office.
Our add-in downloads are offered in 32/64 bit. If you install the 32 bit add-in onto a 64 bit install of MindManager 15 the add-in will not appear in MindManager. Likewise if you install a 64 bit add-in into a 32 bit version of MindManager the same issue will occur.
We are actively working to put automated checks in place that will hopefully prevent this kind of issue but as yet have not managed to find a way to identify the MindManager "Bit" version that is installed. We are working with Mindjet to overcome this but in the mean time please do the following before downloading your add-in installers.
Open MindManager 15
Click on File->Help
The page that opens will show the version information as shown.
Once you have confirmed the version, then download and install the appropriate add-in version to avoid any issues. Obviously if you still have any problems after following this then please contact the developer of the add-in for further advice.
Olympic add-ins are being updated for MindManager 15 over the next few days and we hope to have all of them released by this time next week,
Note: MAP for MindManager and Task4Maps are already released and available from our website download page. Network Builder is also available but only for 32 bit versions of MindManager 15 at this moment.
Regards
Nigel
Olympic Limited
The MindManager Solutions Specialist
Check out our latest MindManager add-ins: Map Tracker - Topic Tracker - WordX
MAP for MindManager - Have you got your MAP? - Download Today!
When installing MindManager 15 on a 64 Bit system the installer installs 32/64 bit according to whatever version of MS Office is installed. This can lead to you thinking you have 64 bit MindManager installed because you run a 64 bit OS but in reality the 32 bit version has been installed because you are running 32 bit Office.
Our add-in downloads are offered in 32/64 bit. If you install the 32 bit add-in onto a 64 bit install of MindManager 15 the add-in will not appear in MindManager. Likewise if you install a 64 bit add-in into a 32 bit version of MindManager the same issue will occur.
We are actively working to put automated checks in place that will hopefully prevent this kind of issue but as yet have not managed to find a way to identify the MindManager "Bit" version that is installed. We are working with Mindjet to overcome this but in the mean time please do the following before downloading your add-in installers.
Open MindManager 15
Click on File->Help
The page that opens will show the version information as shown.
Once you have confirmed the version, then download and install the appropriate add-in version to avoid any issues. Obviously if you still have any problems after following this then please contact the developer of the add-in for further advice.
Olympic add-ins are being updated for MindManager 15 over the next few days and we hope to have all of them released by this time next week,
Note: MAP for MindManager and Task4Maps are already released and available from our website download page. Network Builder is also available but only for 32 bit versions of MindManager 15 at this moment.
Regards
Nigel
Olympic Limited
The MindManager Solutions Specialist
Check out our latest MindManager add-ins: Map Tracker - Topic Tracker - WordX
MAP for MindManager - Have you got your MAP? - Download Today!
Posted 4 years ago
Marian Kocmanek, Official Rep
Please open a ticket with our Support Team at www.mindjet.com/contactus. In the case desription fields, please also provide which version of MS Office you have installed on your PC or a screenshot from the About Office screen.