After reinstall mindjet connect not visible in desktop application

  • 1
  • Problem
  • Updated 4 years ago
I reinstalled mindjet manager 16 desktop application after a refresh of my laptop. This went well, but now I do not have the possibility to connect to mindjet connect anymore in the lower left corner, and also not on the files open/save popup screen. Who knows what I have to do to get this back?
Photo of Jack Lok

Jack Lok

  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Andrew Wilcox

Andrew Wilcox, Champion

  • 1041 Posts
  • 184 Reply Likes
Hi Jack

Which MindManager license do you have? Perpetual, Subscription, Mindjet for Business or something else?

Are File - Options - Mindjet Files settings as you would expect?

Mindjet Files does not appear to an Add-in. Might be worth checking that would you expect is enabled in File - Options - Add-ins
Photo of Andrew Wilcox

Andrew Wilcox, Champion

  • 1041 Posts
  • 184 Reply Likes
There are some keys in the Registry which I have in my installation. Do you have them?

HKEY_CURRENT_USER\SOFTWARE\Mindjet\MindManager\16\Connect Window
Photo of Peter


  • 7 Posts
  • 1 Reply Like
I had the same problem. This is my work-around.

I re-installed my previous 2014 version. Than I installed the 2016 version. After that I had back the possibility to connect with Mindjet connect in the 2016 version. After I had uninstalled the 2014 version the connection to Mindjet connect remained in the bottom left corner of the 2016 version and worked properly.
Photo of Shilpa Kabra

Shilpa Kabra, Official Rep

  • 157 Posts
  • 41 Reply Likes
Hi Jack,

Please navigate to  File from main menu --> Option-->General 
check "Enable Mindjet Files & Tasks

Photo of jerry.mings


  • 146 Posts
  • 28 Reply Likes
Thanks.  This was helpful after a completing a new install due to a failed hard drive.