Android sync with Box stopped working

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
Maps stopped syncing with Box and reset won't fix it. As of last week, maps would sync my mind maps to box. Earlier this week I found it was no longer syncing. I cleared cache and tried to reset the app but now, the setup for the box account doesn't pop up the permission box as it normally would and instead flashes and then returns me to the configuration screen.
Photo of Santosh Krishnan

Santosh Krishnan

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  • anxious

Posted 6 years ago

  • 1
Photo of Marian Kocmanek

Marian Kocmanek, Official Rep

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Hi Santosh, 

Thank you for reporting this issue. I am seeing the same behavior and have escalated this issue to our Quality Assurance Team. Until this issue is resolved, please consider using Dropbox.