Android Sync sucks... mine still does not work... where's the fix you promised?

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
Its been 2 months since I chatted with MJ support about my android sync problems. My problem persists. I am paying for MJ mobile and can't use it cause it won't sync with my MJ web. Had a discussion string going to resolve the problem and you guys said "we're working on a fix" and promptly closed the discussion string for further comments and left me high and dry with still no resolution... that's just rude dudes ! The forum is littered with tons of similar sync problems. If someone has a fix... a permanent fix, like automatic syncing between web and mobile without all this check in/check out crap, please respond to this post. If not I'm off to Mind Meister and I will suggest it to everyone else having MJ sync problems.
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jcooperman2

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  • pissed, abandoned

Posted 5 years ago

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Brittney Mazzetta

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Thanks for your inquiry and feedback. Have you installed the patch for version 3.6 that was released on Monday? This should solve the problem. If the issue persists, please let me know.
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jcooperman2

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Assuming you mean a patch for android, where do I download it from... nothing on Google Play?
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Brittney Mazzetta

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The version will still be 3.6, however the store should show that the Mindjet for Andorid application was updated on 5/15. You will need to re-download and re-install it. Here is another thread that might be of help: https://community.mindjet.com/mindjet....

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