Application error

  • 2
  • Problem
  • Updated 6 years ago
  • Solved
We are receiving this message. We lost access to Action and Vision

An error occurred in the application and your page could not be served. Please try again in a few moments.

If you are the application owner, check your logs for details.
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UgoNovoa

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Posted 6 years ago

  • 2
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UgoNovoa

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could this be related to gmails service disruption?

we haven ́t been able to switch between action and vision effectively
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UgoNovoa

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we have lost access
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Brittney Mazzetta

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Thank you for your posts. We are aware of this situation and are working to get this resolved.
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UgoNovoa

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thanks a lot. Were can we find some guidance to integrate effectively action and vision?
when I switch from action to vision, the platform asks for login. I followed instructions to merge. We have installed cohuman in our googleapps. we do not have an account in vision.
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Brittney Mazzetta

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Have you tried to log-in to Connect Vision with the same user name and password that you use for Action? Try that and if it still does not work, please let me know. Thanks!
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UgoNovoa

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i do not have a username and password for Connect Action. It is installed in our domain as an app (googleapps). So the login process is for my domain. Once I am in the googleapps service I just choose Cohuman (by the way, whan are you going to update the name in googleapps?). Inside cohuman, or now Connect action, there are two links up in the middle. I press vision and a login screen appears. If I use my domains username and password, obviously i do not have access.

Then I try Google login. and GREAT! i am back in connect action....

I click again on Vision, and finally I am with my beloved mindmaps.

I am not comfortable doing this every time...
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Brittney Mazzetta

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Thank you for getting back to me. Currently the Google Apps integration only works for Action at the moment. It will not log users into Vision. You will need to sign into Vision manually at this time.
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UgoNovoa

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Well, we have normal access again. thanks a lot.

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