Bug [Mac]: Adding/Removing Monitor Causes Mindmanager to Crash

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  • Problem
  • Updated 3 years ago
  • In Progress
When an monitor (ie a conference room tv / dual monitor) is added or removed, mindjet mindmanager crashes. This can get pretty annoying as I often have meetings where I need to share the project mind map and go over things. There are several times where this has occurred and I forgot about this bug and lost several hours of work. 

I'm on Mac OS X Version 10.9.3
Macbookk Pro with 16GB of ram

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Alex Chang

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  • frustrated

Posted 4 years ago

  • 2
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Marian Kocmanek, Official Rep

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Thank you for reporting. I tried to reproduce this issue on my test machine but the application did not crash.  

Please provide the following details: 

1. How are you connecting the 2nd monitor (Analog Vga, DVI, HDMI)
2. What is the resolution set to on the primary monitor? 
3. What is the resolution sett to on the 2nd monitor? 
4. Does the application crash if you first connect the 2nd monitor and then launch MindManager? 

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Paul Clothier

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Same happens to me. 
1. VGA
2. and 3.  Two monitors are set to different resolutions
4. Crashes when MacBook Pro disconnected from external Apple monitor
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aHa!Coaching, Champion

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Please a look at this thread where a lot of people are reporting MindManager for Mac crashes related to dual monitor set-ups: https://community.mindjet.com/mindjet/topics/mindjet_for_mac_constantly_crashing