Cannot open folder unknown error

  • 3
  • Problem
  • Updated 6 years ago
On the iPad i go to the open folder icon within mindjet maps and i get the error, Cannot open folder unknown error. It just says connecting...... If i go to my dropbox folder within dropbox i can see my files in this folder, Ut i have no way of seeing my locally stored or mindjet cloud stored files.

If i press or the + sign from within mind jet maps app i can see my map files in all folders, but it does not let me open them in this view.
Photo of Mark Stern

Mark Stern

  • 1 Post
  • 0 Reply Likes
  • frustrated as cannot get open to my map files

Posted 6 years ago

  • 3
Photo of Joris Geerts

Joris Geerts

  • 1 Post
  • 0 Reply Likes
Is there a fix for this problem?
I also have this issue, in practice it means i can't open any of my maps.
I do believe that i can still create files and store them in any map i want but as said I can't open any of my existing folders or maps.

When will this be fixed?
Photo of Anton Siebrits

Anton Siebrits

  • 1 Post
  • 0 Reply Likes
I also have this problem, and therefore cannot use my iPad app. Need fix for this urgently please.
Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

  • 1885 Posts
  • 337 Reply Likes
I am not completely sure what you issue is, but if you have a (free) reader account it only shows your maps alt one level, so no map structure.

The paid version (that comes with PLUS if you have a desktop/laptopversion as well) does allow you to work in all maps.