Cannot copy file (Cannot create file in this folder)

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  • Problem
  • Updated 7 years ago
  • In Progress
Trying to move file from iPad to the cloud, Get the above message. It has been working fine up to now. Only change since larst time it worked is that I have upgraded to IOS7
Photo of Jesper Bartholdy

Jesper Bartholdy

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  • frustrated

Posted 7 years ago

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Photo of Terry Dalton

Terry Dalton

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Hi Jesper, Are you attempting to upload to your Mindjet Reader Account (Bartholdy reader account) or your Paid Account (Bartholdy Account) - 5 users? Just a note, you cannot create directories with the Mindjet Reader account, that is working as designed. If you are having issues creating folders within your paid account, please open a ticket with our Technical Support Team so they can investigate further. This is the link to create a case