Cannot move or copy Mindjet files from my ipad onto Dropbox or my internet account.

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  • Problem
  • Updated 6 years ago
  • Acknowledged

This conversation has been merged. Please reference the main conversation: Mindjet for iOS 7 and/or A7 Device Issue Thread

When I try to copy/move a file from my local iPad to my online account, Mindjet says, "Cannot move file. Unkown error".

Is this because I created the files on my local machine first?
I have alot of information I need saved and I don't want to see it in the email for.  I'd like to view them via the online server.

My username/passwords are up to date.
Can someone assist?

Thank you,
Photo of Jammon


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Posted 6 years ago

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Photo of Marian Kocmanek

Marian Kocmanek, Official Rep

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Thank you for your post. This is a known issue with our iPad application at the moment and we will be releasing an update soon to correct it.

Please leave the App on your device.  If you remove it ,the locally stored files will be  erased. Once an update is made available, you will see an option to download the new version in the App store. 

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