Hi I can't connect to the Dropbox cloudstorage on my iPhone. Getting an error message - Cannot open folder, cannot reach server.
I'm on Version 3.6.8
Everything was working fine a few days ago. I can connect to Dropbox on other apps.
I'm on Version 3.6.8
Everything was working fine a few days ago. I can connect to Dropbox on other apps.
- 2 Posts
- 0 Reply Likes
- frustrated
Posted 1 year ago
- 23 Posts
- 1 Reply Like
I have the exact same problem. Need to access my files URGENTLY for a meeting in a few hours! Someone please help. Please
- 5 Posts
- 2 Reply Likes
- 23 Posts
- 1 Reply Like
very disappointing that Mindjet is not helping us resolve this problem quickly
- 1438 Posts
- 218 Reply Likes
Since this is a users community - where Mindjet listens in - the fastest way to help solve your problem is to contact mindjet support via the Mindjet.com website and you will find support at the bottom of the screen.
aHa!Coaching, Champion
- 1192 Posts
- 117 Reply Likes
How about the other way around? Finding the file via the iOS Dropbox app and then sending it to the Mindjet app so it can open it?
- 23 Posts
- 1 Reply Like
unfortunately I don't know if there is no option to send files from iOS Dropbox app to Mindjet app. Pls share if you are aware of a way, tks
aHa!Coaching, Champion
- 1192 Posts
- 117 Reply Likes
I takes a couple of steps (see red circles in the screenshot below), but it's possible... :)


- 23 Posts
- 1 Reply Like
Hi Mathieu, could you show me the next step? I copied the Dropbox file to Mindjet as shown in your 4th pic, but then the file is not showing on Mindjet. Assuming the file has been copied to Mindjet, where do i find it? thanks
aHa!Coaching, Champion
- 1192 Posts
- 117 Reply Likes
Looks like there is a bug in the current iOS version of the app which doesn't open files which were sent from the iOS Share Sheet. The developers told me they are working on a fix.
- 23 Posts
- 1 Reply Like
keeping my fingers crossed that they will do it quickly. Very frustrating when you depend so much on an app
- 3 Posts
- 0 Reply Likes
Still this is a work around (exporting the files from Dropbox to Mindjet) and then are left with the update file being save in the iPhone/iPad instead of Dropbox.
Have deleted and reinstalled Mindje, but the problem persists, MIndjet has lost its ability to link directly to a Droobox account,
Have deleted and reinstalled Mindje, but the problem persists, MIndjet has lost its ability to link directly to a Droobox account,
- 1 Post
- 1 Reply Like
There was a change announced from Dropbox that the interface has changed and the actual mindjet app on android and Iphone does not support this new interface. The app has to be updated. Meanwhile I use the box as cloud solutions. This works on all platforms. Copy the files and start working. Hopefully there will be an update in the next weeks.
David Walsh, Official Rep
- 138 Posts
- 34 Reply Likes
All,
We are aware of this and we're currently in the process of updating both Mindjet Maps for iOS and
Android to support the latest Dropbox API.
Regards
David
Mindjet Customer Support
We are aware of this and we're currently in the process of updating both Mindjet Maps for iOS and
Android to support the latest Dropbox API.
Regards
David
Mindjet Customer Support
- 2 Posts
- 1 Reply Like
Is there any ETA on the Mindjet Maps update for Android. Are you thinking days, weeks, months? Do you need any beta testers?
(Edited)
aHa!Coaching, Champion
- 1192 Posts
- 117 Reply Likes
It looks like the current Mindjet Maps for Android version 4.0 has improvements in the area of Dropbox compatibility?


- 2 Posts
- 1 Reply Like
I have version 4.1 installed on my android phone, and no luck on it working with the current version of Dropbox.


aHa!Coaching, Champion
- 1192 Posts
- 117 Reply Likes
You're right, Jeff. I did some further testing with v4.1 and received this message when trying to connect Dropbox to Mindjet Maps on Android:


- 2 Posts
- 0 Reply Likes
Apparently, Mindjet has no intention of fix8ng this problem.
Guess I need to f7nd a replacement for Mindjet. Anyone have any suggestions? Mobility (iPad and iPhone) is a big issue for me...
[Dear Sherman,
Thank you for contacting Mindjet Support. The DropBox connection for the iOS is currently broken due to changes in DropBox's code. As of this moment there is no plan from Dropbox or Mindjet to resolve this issue.
We apologize for any inconvenience.
Best regards,
Juan Acevedo
Mindjet, Corel Corporation
]
Guess I need to f7nd a replacement for Mindjet. Anyone have any suggestions? Mobility (iPad and iPhone) is a big issue for me...
[Dear Sherman,
Thank you for contacting Mindjet Support. The DropBox connection for the iOS is currently broken due to changes in DropBox's code. As of this moment there is no plan from Dropbox or Mindjet to resolve this issue.
We apologize for any inconvenience.
Best regards,
Juan Acevedo
Mindjet, Corel Corporation
]
- 2 Posts
- 0 Reply Likes
Anyone have first hand experience with SimplemindPro? They have 5 stars in the App Store and great t3views for keeping their app up to date...
- 1438 Posts
- 218 Reply Likes
- 2 Posts
- 0 Reply Likes
Related Categories
-
Mindjet for iPhone/iPad
- 315 Conversations
- 154 Followers