Can't create a MindManager Snap account

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  • Updated 6 hours ago
I am not sure whether there is a connexion but I had a Mindjet before and moved to Mind Manager.  When trying to craete an MindManager Snap account I always receive the same message ... Ooops something went wrong !! no explanation no help nothing !!! any idea how I could sort that out?  Thanks Regards JL
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Jean-Louis Trovo

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Posted 3 days ago

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Andreas Lercher

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The old Mindjet account is a different one. You need to create a new MindManager account, but you can use the same email if you like.
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Sia, MindManager Product Design & Management

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Hi Jean,

We are not aware of any issues creating accounts for the MindManager Snap service. Can you share some screenshots of your experience to help us better understand where and how this is happening?
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Jean-Louis Trovo

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Good morning,  Today the message has changed from "Oooop something went wrong" to "Invalid Sign Up" I am not sure why as I didn't do anything different.  see screeshot.