Cant' export to Mind Manager View er PDF or SWF in MM15

  • 3
  • Problem
  • Updated 4 years ago
  • In Progress
I recently upgraded from Mind Manager 14 to 15.  I used to be able to create a Mind Manager Viewer PDF or SWF file in 14 but cant' do it in 15.  Any ideas?

Luckily 14 was still on my computer and 14 can do this export but we uninstalled it during the investigation and have now lost the original license key. Until I find the 14 License key - I'm stuck. 

I'm the only person in my organisation with the software so this is a big problem for me.
Photo of Jean Mc

Jean Mc

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 4 years ago

  • 3
Photo of Marian Kocmanek

Marian Kocmanek, Official Rep

  • 374 Posts
  • 67 Reply Likes
Hi Jean, 

In MindManager 15, go to File>Help and check whether you have the 32-bit or 64-bit version installed. 

Then download the 32-bit or 64-bit version of Java here -http://java.com/en/download/manual.jsp
Photo of PravinKumar

PravinKumar

  • 4 Posts
  • 0 Reply Likes
yes, sometimses due to java runtime exception will not usually causes such errors, try to updates the java software witht your devices software.