Can't Publish a Mind Map file

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  • Updated 3 months ago
I'm probably using Mind Manager the wrong way...but we recently completed a successful 3 year product strategy meeting using this software.  The file is 120MB as there are lots of pictures throughout the Map.

I have tried to publish the file so I can share with our internal team (viewing only) but all that happens is the Loading Mind Manager screen stays on forever.
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Todd Gormick

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Posted 3 months ago

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jerry.mings

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Question - are you running at 32bit or 64-bit version of the software?
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Sia Banihashemi, Official Rep

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Hi Todd, 

Most likely the reason for this is the large size of the map. While we don't enforce a hard limit on the map's size, having something that large can time out while uploading depending on the upload speed of your internet service provider.

Have you successfully published any other smaller files?

If you want we can take a closer look at the file to see if there are any other issues, just send an email to customer.support@mindjet.com.
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jerry.mings

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Another alternative is to install the 64-bit version and see if that helps.