Can't see full task info window in mindjet desktop

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I can't access the lower areas of the task info window. There is not enough space to display it and I can't scroll down either, even if I hide all Status bars.

http://screencast.com/t/GR45e9nTEX

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dana mutza

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Posted 5 years ago

  • 1
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Andrew Wilcox, Champion

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You can hide the ribbon with the chevron button between the binoculars and the Help button.
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Andrew Wilcox, Champion

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Min screen size is 1024x768
http://www.mindjet.com/uk/support/pro...
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Andrew Wilcox, Champion

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I have the Windows Task Bar on the right hand side of screen and auto hide.
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dana mutza

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had the Task bar removed, still not enough, my Screen size is 1366x768:

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aHa!Coaching, Champion

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Seems like the Windows screen components are a bit larger than default. Is there is reason for this? (e.g. visually impaired)

If it's possible, could you try to reduce the size of the Windows components? See screenshot below to see an example of these display settings on Windows 7.

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dana mutza

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Thanks Mathieu, that was the cause of problem.
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Terry Dalton

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Hi Dana,

If you are still having issues with this, please open a case with our Technical Services team. We have seen this issue before on some Tablet PC's, but our TS team would need to get some more information to address your concern.

You can open a ticket using the following link: https://secure.mindjet.com/app/suppor...