Can't upgrade to Mindjet 14

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  • Updated 7 years ago
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I have Mindjet Plus subscription, but I can't get upgrade to the latest Mindjet 14 - got message that updates are not available and after downloading trial version of Mindjet 14 I can't activate it using my product key.
Photo of Krzysztof Wasiak

Krzysztof Wasiak

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Posted 7 years ago

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Photo of Terry Dalton

Terry Dalton

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Hi Krzysztof,

We have not completed sending the fulfillment emails to all regions. If you have not received the email by Wednesday afternoon, I would recommend opening a case with our Customer Support Team using this link:

Additionally, MindManager 14 will not be seen as an update to Mindjet 11. Updates are only applicable to in version updates, i.e., 11.1, 11.2, 11.3 etc... To install MindManager 14 you will have to perform a new installation. If you want to get a jump on the download, use the following link to download the software and then you can apply the key once it's sent.

MindManager 14