Changing Laptops and re-installing licence file

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I have changed laptops and tried to re-install MM using my licence file but I get the following error message "General activation failure. Details Can't find matching device of type Machine for license installation". How do I resolve?
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Kelbi

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Posted 8 years ago

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Brittney Mazzetta

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Thank you for your post. In order to best assist you, you will need to open a support ticket with our team. This way, we can gather your appropriate contact information as well as understand what exactly is going on. Here is the link to opening a ticket: https://secure.mindjet.com/support/co....

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