Clean un-install of MM15

  • 1
  • Question
  • Updated 4 years ago
Suddenly MM15 is not starting at all. I think it has to do with a faulty disk (I got a CHKDSK session one morning, and it did some repairs).

Anyway, I ́ve tried to do a repair of MM15. No success.
I ́ve un-installed MM15, and even deleted the MM15 folder under AppData/Local\Mindjet\Mindmanager. After that I did a new installation. Still MM doesn ́t start. 

No error msg, no splash screen, no nothing.

I imagine/hope that a clean un-installt (with a registry edit) will fix it.

I can ́t find a clean un-installer for MM15.

Anyone has any ideas?
Pls, soo dependent on MM!
Photo of Bjorn Eriksson

Bjorn Eriksson

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  • frustrated

Posted 4 years ago

  • 1
Photo of Nigel Goult (Olympic & MIVAP)

Nigel Goult (Olympic & MIVAP)

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Hi Bjorn,

Try doing an uninstall again and then remove the Program Files folder for MindManager if it still remains and then try deleting these registry keys. The top key will be present if you are running MM 15 32 bit on a 64 Bit system.

 [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mindjet\MindManager\15]
 
 [HKEY_LOCAL_MACHINE\SOFTWARE\Mindjet\MindManager\15]
 
 [HKEY_CURRENT_USER\SOFTWARE\Mindjet\MindManager\15]

Then try your re-install and cross your fingers :-)

Regards
Nigel
Olympic Limited
The MindManager Solutions Specialist
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