Archived and Closed
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We're potential returning users. We used to use Mind Manager 8, but abandoned it because the collaboration via Catalyst didn't work and at the time was also too expensive for our needs. Now reinvestigating it, I'm finding that the same flaws exist, rendering it unusable.
Bascially, collaboration breaks within the first couple of minutes of using it! I find it stunning that MindJet is building their business around collaboration, yet this is one of the most poor implementations of collaboration I've ever seen. As soon as you go offline, you lose the ability to work on the file, and when you come online again, it's not able to integrate offline changes, but basically forks the file into a new filename, thereby dropping a nuclear bomb on any collaboration you had hoped to do. In this day and age, ALL collaboration solutions out there are smarter than that. They don't have an Offline/Online paradigm, you just drop in and out, and when you're online, your changes get synced in. MinDomo, for example, allows you to suddenly drop off the planet for 10 hours, functionally it's the same besides some Undo functionality, and when you're online again, the changes simply get synced. EverNote works this way. Everything I know works this way.
It's therefore stunning that MindJet, with collaboration as now their main product, have such a fundamentally broken product. In fact, our company is working on an unrelated product that has a heavy collaboration component, and MindJet Connect is the model of what not to do. MindJet Connect has inspired us to do the exact opposite, and make a collaboration solution that is smart enough that you can drop on and off the internet at random and it NEVER needs babysitting. MindJet Connect is to us the nightmare scenario of how fundamentally flawed a design can be. It has motivated us to design the collaboration component before we design anything else, so it's fundamentally built into the data-structures.
Personally, I need some functionality of Mind Manager Professional 2012, so I'll upgrade my personal copy and return from FreeMind and then I'll manually sync my installations via Dropbox or JungleDisk. But there's no possibility of using MindJet Connect, and we won't be able to collaborate. I don't even know where to begin, this is not even Beta software. This is fundamentally broken, and it makes no sense. You guys really need to pull the emergency brake and fix this. Start with the philosophy that you need to be able to edit everything online/offline/whatever, and the software needs to be smart enough to sync all offline changes without any hand-holding whatsoever. The standard needs to be flawless sync with never a dialog-box to resolve conflicts, and never any offline/online modes imposed on the user.
Very bizarre. I can't understand how this software even works at your own organization. I really, really want this to work. It just doesn't.