Connect maps don't sync to iphone, but dropbox maps stay synced

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
  • 1
My Connect maps are not syncing to my iphone. I use the MindManager 2012 desktop app & Connect, along with the iphone app to access dropbox maps & Connect maps. Via my iphone, I can access dropbox maps that stayed synced fine. My Connect maps have stopped syncing. I have shut down & restarted the iphone app, but no success.
Photo of Nathan Harold

Nathan Harold

  • 5 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
6 years ago
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
Can you please provide me with additional information regarding the issue that you are experiencing? A step by step account would be helpful. How long have the maps not been syncing? Was it working as expected before? Any information would be helpful. Thank you!
6 years ago
Photo of Nathan Harold

Nathan Harold

  • 5 Posts
  • 0 Reply Likes
My Connect maps stopped syncing to iphone maybe 3weeks ago. Accessing Connect maps via iphone was working fine before - they'd update based on changes made using desktop software & I could view/navigate fine. I have added new guest viewers to these maps in Connect, but no one is really accessing maps yet. The maps do not show 'locked' when I view them - I just see a week's old version of the map.
My maps synced to a dropbox folder sync fine.
6 years ago
Photo of Nathan Harold

Nathan Harold

  • 5 Posts
  • 0 Reply Likes
Update to latest version of iPhone app resolved this. Both dropbox and Connect maps are updating/syncing properly now.
6 years ago
Photo of Mariusz Gregorczyk

Mariusz Gregorczyk

  • 1 Post
  • 0 Reply Likes
hi ,
I have similar promblem. I use mindjet connect to sync iPhone 4 with MacBook Pro.
Mindmap changes made on iPhone are not sync'ed on MacBook. I have the latest Mindjet version on iPhone. Can you advise any solution of this problem?
Greets,
Mariusz
2013-02-01T15:16:23+00:00
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
Just to be sure, are you logged into Mindjet web when you are making the changes on your iPhone or are you working on the maps locally? Thanks!
6 years ago
Photo of Nathan Harold

Nathan Harold

  • 5 Posts
  • 0 Reply Likes
Jan 31 '13 iphone app update fixed this problem for me (again) so I'm now viewing latest, greatest maps from either mindjet connect or from dropbox. All I did was update app, nothing else.

This conversation is no longer open for comments or replies.

  • 1

Powered by Get Satisfaction