Connected but Read-only

  • 2
  • Problem
  • Updated 5 years ago
  • Acknowledged
Connected but Read-only. And MM attempt to re-connect without luck. What can the problem be?
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Bjorn Eriksson

  • 197 Posts
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Posted 5 years ago

  • 2
Photo of Terry Dalton

Terry Dalton

  • 304 Posts
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Hi Bjorn,

Are you still having this issue? We didn't receive any alarms on our side, so please let me know at what specific time you saw this issue and we can check our logs.

Sorry for the experience, we will investigate this further with your help.

Thanks,
Terry
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Bjorn Eriksson

  • 197 Posts
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Yes, the problem still remains.
And now I believe we can reproduce it.
It is when opening a certain file in Mindjet Files, it is about 20 Mb big with a lot of attached documents. As soon this document is opened, Mindjet Files goes into "loading map" mode.

Could there be an issue with the size of the files or the attachments?