Copying a file into a Mind Map (Hyperlink) correpts the Mind Map beyond usability

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  • Updated 6 years ago
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As I had started to report on the old forum I have repeatedly encountered a problem with Mind Manager 2012 which results in the Mind Map becoming corrupted so that it will not be usable any more.

I finally have been able to reproduce this error and maybe somebody else does encounter it as well (needless to say use a new map for testing ;-):

1. Put a hyperlink on a branch that links to a directory that contains files.
2. Then click on that hyperlink so that an explorer window will open in Mind Manager.
3. Try to use CTRL+C and then CTRL+V to copy a file as a hyperlink in the Map. e.g. some pdf, excel file whatever. (I used an outlook msg-file and a pdf)
4. Surprise - at least on my PC this simple operation - which was advised by the Mindjet support for being safer (while a lot more cumbersome...) than drag & drop - does not work properly. No branch with the file name and a symbol for the hyperlink will appear.
5. BUT if I use the right mouse key and a context menu (copy and then paste) this will work and the files will be copied as hyperlinks into the map.
6. I then saved my Mind Map and closed it.
7. Upon reopening the Map is "dead" I cannot do anything in it - not even scroll it around with the hand symbol. It has become unusable by performing a most "trivial and regular" operation.

Does anybody else encounter this? I find it most annoying and it destroys work that I am doing...

Guido

PS: I was not getting a response upon a mail by the report for two weeks and a couple of days ago learned that they had "closed" my case. Great.
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Guido W. Reichert

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  • a bit mad and quite disappointed

Posted 6 years ago

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Brittney Mazzetta

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Thank you for your post Guido. I reached out to our support team in EMEA to follow up on the ticket you have opened. Someone should be following up with you regarding your most recent response before the end of the week.
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Guido W. Reichert

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Hi there,

now I have got feedback from the support. The gist of it: You must use "add a hyperlink" in order to get a link to say an excel file or a pdf into the mind map. By using copy and paste or by just draging & dropping the file from an explorer window (which the program does NOT inhibit) the Mind Map file will be corrupted and unusable.

So, lo and behold, by a quite plausible action of a user and especially one that use to be advocated by Mindjet marketing for the great ease of it I am able to crash a Mind Map?! IMHO that violates every good practice of software development out there - besides making the use of Mind Manager 2012 quite a bit inconvenient.

Please, do better than this and correct this.
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Brittney Mazzetta

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Thank you for your feedback Guido. I am glad that our support team spoke with you. I will definitely pass this information onto our product team.
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Andrew Wilcox, Champion

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Also note: Don't drag anything from Outlook. Use the Add In tool bar to add items and folders to a map.
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CaitlinFoster

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Hi guys

Please do let me know if there are any updates of any kind on this function. The ability to add hyperlinks to my mind map is the major reason I bought the program!! I'm using it to design the layout/structure of both the front and back ends of a website I wish to build, test and launch by June this year. It's imperative for me the hyperlinks work as smoothly as the promotional material I viewed said they would.

Thank you very much from Caitlin Foster in South-East Queensland, Australia
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CaitlinFoster

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PS: I am so worried I forgot to add my little emoticon saying I feel anxious about this!
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Andrew Wilcox, Champion

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Caitlin and Guido

The MIndManager Browser pane is a useful tool in many circumstances but may I suggest the method us old users of MindManager have been using since 1996 at least.

Open Windows File Explorer and drag and drop any file or folder on to the map. You can select many items and drag them in one hit to the map creating many hyperlinked topics. If drag them to close a topic, when it goes red you will add a subtopic(s). If the topic is green you will add the links to that topic.

You can also drag any hyperlink and images to your map from a web browser. When added as subtopic you will get the web pages title and the link. Images behave differently depending upon the browser and how the page is coded. I think Chrome is least coperative. Experiment!

In all browser you can drag the favicon next to the URL of the page onto the map. In IE you might be able to find the Add to MindManager icon in the tool bar. Sometimes it hides itself off screen at the end of the list.

Here are few videos

http://www.screencast.com/users/ajwil...
Look at:
Dragging and Dropping Files to MindManager
Dragging and Dropping to Create Attachments
Adding file links to a map

If the MindManager browser pane does not suit your purpose:
- Press Ctrl when clicking links to open them in their native application
- Or use the dropdowns on Hyperlink and Attachment in Home ribbon to disable the browser pane.
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Anders Welin

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I have the same problem, is there any chance to recover the corrupt file?
the mmap file is now not possible to access.
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Brittney Mazzetta

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Hi Anders. If you open a ticket with our support team, they can work with you to try and restore a copy of the corrupt file. Please use this link: https://secure.mindjet.com/support/co... to open a ticket with our team. Thank you!

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