Corel - Please improve customer support

  • 3
  • Problem
  • Updated 4 years ago
The new Mindjet 2017 is out and the keys are not.  I am hoping with the transfer to Corel, this chronic problem will be addressed.  It is frustrating to obtain a software product and then have to wait for days or even a week for the key. 

Hopefully, this will be addressed in the future.
Photo of jerry.mings


  • 146 Posts
  • 27 Reply Likes

Posted 4 years ago

  • 3
Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

  • 1822 Posts
  • 307 Reply Likes
Although I agree that it would have been better to have the key's available immediately. I have been demonstrating the product many times now. and nobody has asked me about the trial remark.

A procedure suggestion for future MindManager releases would be:

Deliver the new version with key to the MSA - MUPP subscribers a week before the product is announced to the general public.
There is a huge marketing benefit in that as well.