crashes on mac directly on startup

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  • Updated 1 month ago
  • (Edited)
I have mindjet 11.2.111 installed on my mac (wich is running on El Capitan because I am forced due to old VPN on my work). Mindjet constantly crashes on startup. I have tried to install old version 10.6.125 but encountered the same issue. Is this a known problem? Can Mindjet even run on El capitan or should I check for errors some other place? Thanks!
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Johanna Van Doorn

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Posted 1 month ago

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Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

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Did some tests and found no problem.
Did you use any older version of Mindmanager for MAC before on that same mac with El Capitan?

Seems to be specific for your installation.

Please contact for any issues  customer.support@mindjet.com

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Johanna Van Doorn

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Yes, I had an old version which I updated. And since then Mindjet doesn't work at all.
Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

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If you explain that info to Mindjet Support (use your free mindjet ID or create one) They may be able to help.
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Johanna Van Doorn

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Ok, thank you very much!