data loss

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  • Idea
  • Updated 6 years ago
"Improve reliability to resolve data loss issue (from time to time, data get lost after save)"
(from leon xu)
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Mindjet

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Posted 6 years ago

  • 1
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Mindjet

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"If data is not saved properly, it's no point to use this software" [from leon xu]
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sellwood

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I have had a similar problem.. This morning I opened a large map and it was a different format, 1/3 of the topics we no longer named but instead called 'Topic" and half of the content was missing.

I thought I had done something wrong so I re-did the Map from a series of backups.

This afternoon, I open it and AGAIN it is corrupt in the same way.

Why is this happening? Mac v9 user.

- Steve Ellwood
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Brittney Mazzetta

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Hi Steve. Please open a ticket with our support team as they will be able to best assist you. You can reach them by filling out this form: https://secure.mindjet.com/support/co.... Thank you.
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jerry.mings

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Don't feel bad. I lost all of my task connections!

The program has some serious problems. I would not rely on it to synch to anything.

Off load the map to another program that will not let you down!