data loss

  • 1
  • Idea
  • Updated 9 years ago
"Improve reliability to resolve data loss issue (from time to time, data get lost after save)"
(from leon xu)
Photo of Mindjet


  • 558 Posts
  • 54 Reply Likes

Posted 9 years ago

  • 1
Photo of Mindjet


  • 558 Posts
  • 54 Reply Likes
"If data is not saved properly, it's no point to use this software" [from leon xu]
Photo of sellwood


  • 1 Post
  • 0 Reply Likes
I have had a similar problem.. This morning I opened a large map and it was a different format, 1/3 of the topics we no longer named but instead called 'Topic" and half of the content was missing.

I thought I had done something wrong so I re-did the Map from a series of backups.

This afternoon, I open it and AGAIN it is corrupt in the same way.

Why is this happening? Mac v9 user.

- Steve Ellwood
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 70 Reply Likes
Hi Steve. Please open a ticket with our support team as they will be able to best assist you. You can reach them by filling out this form: Thank you.
Photo of jerry.mings


  • 146 Posts
  • 28 Reply Likes
Don't feel bad. I lost all of my task connections!

The program has some serious problems. I would not rely on it to synch to anything.

Off load the map to another program that will not let you down!