Data loss in Connect Vision

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Just lost my faith into Connect Vision. I worked more than an hour with two colleagues using the vision mapping tool onling. I opened the map again one hour later and all changes are lost - although I said "save" a couple of times before finishing my work. This is really not reliable.
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Ulrich

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  • frustrated

Posted 6 years ago

  • 1
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Brittney Mazzetta

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Hi Ulrich. Could you open a ticket with our support team? They will need to gather additional information, but might be able to assist you in getting that data back. You can use this link: https://secure.mindjet.com/support/co... to open a ticket with our team. Thank you!
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Ulrich

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I got a file with the right data in it from Mindjet support. Thanks a lot!!
Still wondering how the data could get lost.

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