Decision tree for call center

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  • Question
  • Updated 3 years ago
For example, i create simple decision tree menu
http://sc2584545.dyndns.org/s/0815/20150904-r2i-23kb.jpg

For call center operator. When customers call us, we show to the operator just first line
http://sc2584545.dyndns.org/s/0815/20150904-d61-26kb.jpg

For example, operator clicks on 
http://sc2584545.dyndns.org/s/0815/20150904-9tk-30kb.jpg
Then we show second line

For each theme we have got article and links.

Is it possible to convert mindmap to a web application, for example html + javascript?
Thanks a lot
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Seva

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Posted 3 years ago

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Nick Duffill, Champion

  • 512 Posts
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Yes this would be possible but would require some customisation. You are welcome to contact me at nick at harportconsulting.com if this is a business requirement that needs a solution.
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aHa!Coaching, Champion

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You should be able to mimick this workflow when using the Walkthrough Mode of MindManager for Windows, would that be an option?