Delayed Support Response Time

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  • Updated 2 weeks ago
Dear MindManagers,

Our customer support team is currently experiencing a high volume of inquiries causing the wait time on issues to be significantly longer than usual. Please expect delayed support response times as we work through this unusually high volume period.

Meanwhile, I put together a document that covers the frequently asked questions and issues related to the new MindManager account and licensing system in MindManager 21 and Mac 13. 

View it here: https://share.mindmanager.com/#publish/_3cibjF41ZbZ7fvcARx8XuveB2RI8E19THjH20Tw

We will provide an update when support response time has returned to normal.

Thank you for your understanding.
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Posted 2 weeks ago

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