Delayed Text Entry

  • 1
  • Problem
  • Updated 4 days ago
  • In Progress
Hi all, I am experiencing an issue with MM2018, I create an Org-Chart Map and add branches to it but when I start entering text in the boxes, there is a long delay until the text appears in the box (delays last approx up to 15 seconds). On a couple of occasions I have received the Spelling Checker Failure error (https://community.mindjet.com/mindjet/topics/spelling-checker-failure) and this has resulted in the text entry being updated instantly like I would expect. But once the spell checker starts to function properly on the next restart it all slows down again. Can anyone advise what the issue is here please?

I have tried disabling the spell checker via the options tab but this did not seem to make any difference.

Thanks!
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Kas

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  • frustrated

Posted 2 weeks ago

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Photo of Marian Kocmanek

Marian Kocmanek, Official Rep

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Hello Kas, 

Are you seeing this issue with all layout types in MindManager or is this limited to Org-Chart Maps? Please try a repair of MindManager 2018 through the Windows Control panel. If the issues persist, please open a case with our Technical Support Team at www.mindjet.com/contactus

Best regards, 
-Marian 
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Kas

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Hi Marian,

Yes I am seeing this with all layout types that I have tried. I have tried a repair but that did not help with anything. I will open a case. Thanks for your help.

Best regards,

Kas