Delete option is not enabled on expired demo account. How can I delete this account?

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  • Updated 5 years ago
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When I connect to Mindjet's online portal I am redirected to the "Expired User" page. When I click on continue I see an expired account with my name (This is the demo account I would like to delete) and a current account with my name. If I right click on the expired account the menu item for delete is disabled.

This is the user list and I like to delete the expired account.


This is what happens when I right click on the expired account?
Photo of John Unger

John Unger

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Posted 5 years ago

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Photo of Terry Dalton

Terry Dalton

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Hi John,

Please use the direction to Delete your expired trial account:

https://community.mindjet.com/mindjet...