Deleting or Leaving a Mindjet Trial account or Reader account is now available in Account Management

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  • Question
  • Updated 5 years ago
  • Answered
To Delete or Leave an unwanted Mindjet Trial or Mindjet Reader account, please follow the below steps:

  1. Login to your Mindjet Web Account using your preferred browser https://vision.mindjet.com/

  2. Select Account Management by clicking on the drop down menu to the right of the profile Icon

  3. In the Select Account Box choose the account you wish to Leave/Delete

  4. A Leave or Delete button will be available on the bottom of the account management screen. (Based on User or Owner)
    Click the button to Leave or Delete that account.


Be advised that once you delete an account the data is deleted and is not recoverable. Once you leave an account the owner of the account will need to send you an invite for access.
Photo of Terry Dalton

Terry Dalton

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Posted 5 years ago

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Leigh Ann Woodard

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Is there any reason that a delete button would not appear at the bottom of the account management screen if I am the owner?  I have two accounts right now, one is a trial and one is a monthly subscription and I don't have the option to delete my trial or subscription.  Also, can't create folders from my MindJet desktop application nor from project director.  
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Marian Kocmanek, Official Rep

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Hello Leigh Ann, 

The delete option for your trial account will only appear once it's expired and in suspended status. If you will like your account suspended, please contact our support team at www.Mindjet.com/contactus or call 415-229-4200. Please also backup all of your files stored in your trial account. 
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Mike Ormerod

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I have an expired account, I get the delete button, but the account never deletes! Any ideas why?
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thebimbo

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same for me. Tried multiple times with different browsers but it never deletes...
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thebimbo

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tried again today and again it offers 'delete' but never actually does this...