Display of the map becomes corrupted when editing

  • 2
  • Problem
  • Updated 6 years ago
  • Acknowledged
I am using MindManager 9 on Mac Lion. Fairly often the display of the map gets messed up when editing. I have to save, close and reopen in order to view the map correctly.

I have been able to reproduce the problem using the following steps:
1. Create a new map
2. Label the root topic 'Foo'
3. Create a child topic 'Bar'
4. Create a boundary around Bar (and filled it)
5. Select Bar
6. Insert parent topic

When I start to type topic text the mindmap becomes messed up - Bar is no longer connected to it's parent. There is a line towards Bar from the root.
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chris.e.richardson

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Posted 6 years ago

  • 2
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chris.e.richardson

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See goodmap and badmap
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chris.e.richardson

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It's possible that this problems only occurs (or occurs more frequently) when a larger map is already open
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Brittney Mazzetta

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Hi Chris. In order to best assist you, please open a ticket with our support team. They will need to gather additional information regarding the issue that you are currently experiencing as well as obtain your appropriate contact information. Please use this link: https://secure.mindjet.com/support/co... to open a ticket. If you could also include a copy of the map that you are experiencing issues with that would be very helpful as well. Thank you!
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Michal Oškera

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Hi. I am experiencing exactly the same problem on Mac OS X 10.7.4, MindManager 9.5.416. In previous version of Mind Manager I used function Insert -> Parent topic quite extensively, but this malfunction unfortunately makes it almost unusable in Mind Manager 9. Please see image attached:

Thank you, for resolving this issue.

Mike
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Brittney Mazzetta

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Hi Michal. In order to best assist you, I would recommend opening a ticket with our support team. They will need to gather additional information regarding the issue that you are currently experiencing as well as get all of your contact information. Please use this link: https://secure.mindjet.com/support/co... to open a ticket. Thank you!

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