Download problem

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  • Updated 6 years ago
I am using the mindjet trial. I created a map on my desktop and uploaded it to my account on the mindjet website. I then did some editing of the map on the website, then downloaded it back to my desktop. I am now unable to open the map on my desktop. I get the following message:

“XML Processing Error
(3:31504) The attribute 'ReviewOptions' on the element '{http://schemas.mindjet.com/MindManage...' is not defined in the DTD/Schema. Please contact Mindjet support for assistance.”

Any help you can give is appreciated. Thank you.
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Linda Blackwell

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Posted 6 years ago

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Brittney Mazzetta

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Hi Linda. Thank you for your inquiry. Someone from our team will be reaching out to you regarding the issue that you are currently experiencing.
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atma

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XML Processing Error:
(9:367) El atributo 'ReviewOptions' del elemento '{http://schemas.mindjet.com/MindManage...' no está definido en DTD o en el esquema.

I too am using mindjet trial. I've been working on my map for a couple of days without any trouble until today i got this message. I had been working on the online version using the MindManager, until it started showing this error.
The map is still available to edit on the mindjet online editor but will not open in mindmanager.
I too would appreciate any help very much

(btw. downloading the map and opening it on mindmanager won't work either)
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Brittney Mazzetta

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In order to best assist you, I would recommend opening a ticket with our support team. They will need to gather your appropriate contact information as well as additional information regarding the issue that you are currently experiencing. Please use this link: https://secure.mindjet.com/support/co... to open a ticket with our team. Thank you.
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atma

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Done
Thank you Brittney

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