Empty "Share" dialog window

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
When I am trying to share my map to other friends, for read only view, and then I get empty dialog:

Such problem occurs since yesterday.
It does not depend on browser used (tried Chrome, Firefox).
Using https://helpx.adobe.com/flash-player.html I got version:
 Flash Version17.0.0.149 , browser name Google Chrome (OS)Windows (Windows 8)
It was also checked on other computers, with FlashPlayer in version 17.0.0.188, and also older ones. Still the same problem.
I also tried to clean FlashPlayer cache, no results.
Earlier, i shared that map to other guests and it worked well. 
Any ideas about that?
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Krzysztof Studnik

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  • confused, frustrated

Posted 3 years ago

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Shilpa Kabra, Official Rep

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Can you try to share from Library Tab.Navigate to library tab--< select a file--> right click and from context menu click on share and let me know if you can Share it?
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Shilpa Kabra, Official Rep

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If above solution does not work then i have created a case # 00356603 for your issue . We will work through the case to resolve it.
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Krzysztof Studnik

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From library tab, the same problem. 
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Krzysztof Studnik

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When tried in incognito window, as Mindjet Customer Support tipped me, It worked. So the problem was in my extensions.
I ivestigatged it further. It occured that probably uBlock Origin https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm 
had too paranoid rules, and almost all scripts were disabled.  
I enabled Domain scripts and Mindjet.com scripts and now it works fine. 
Problem solved.
Thanks for support, Mindjet Team. You do a AWESOME work.