Error - Html not initialized!

  • 2
  • Problem
  • Updated 2 months ago

I recently loaded MindManager 16.1 on a Windows 10 laptop and I receive the following message two times in a row when I open a file or create a new file from a template: Error - Html not initialized!  Once I dismiss the error messages I have no issues with my application.  Can you please provide a solution?  Thank you.
Photo of Rod Lukey

Rod Lukey

  • 1 Post
  • 0 Reply Likes

Posted 1 year ago

  • 2
Photo of Alex Gooding

Alex Gooding, Champion

  • 1182 Posts
  • 297 Reply Likes
There was a thread discussing this issue a few months ago - https://community.mindjet.com/mindjet...

I suggest you contact Mindjet support directly and lodge a request for assistance.
Photo of Ray Norton

Ray Norton

  • 2 Posts
  • 0 Reply Likes
RESOLVED in MM14: Running Win 10 - Start MM as Administrator (Run As Administrator)

Photo of Michal Markos

Michal Markos

  • 2 Posts
  • 1 Reply Like
What kind of resolution is that? I don't have Admin rights on the company laptop...
Photo of Ary Velstra, Expert Trainer

Ary Velstra, Expert Trainer

  • 1761 Posts
  • 283 Reply Likes
@Michal Markos,

Just to be sure... are you still on MM16? Or do you have this in a more current version?
Photo of Michal Markos

Michal Markos

  • 2 Posts
  • 1 Reply Like
Hi, I got it installed couple weeks ago in the company, but the version says 9.2...
If you mention MM16 and there's MM2020, I am getting the feeling that the version might be a little outdated. :)
Sorry, I haven't thought about this scenario... will check back with the my company's IT then.