Error when saving a local file from the cloud

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
I am using MindJet 15 on Windows 7 and am trying to save a local copy of my mindmap from the cloud. I need the local copy to export a PDF for a client review. 

We have had a similar issue with MindJet  for our Mac users and they had switch to cloud-based work to eliminate any errors generated from a Mac. Now even the Windows platform is generating errors from a cloud to local save.

Here's the error message I receive: "(2:63978) 'xsd:duration:hours' violates enumeration constraint of 'urn:mindjet:Minute urn:mindjet:Hour urn:mindjet:Day urn:mindjet:Week urn:mindjet:Month'.The attribute 'EffortUnit' with value 'xsd:duration:hours' failed to parse."

Photo of Cherie


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Posted 5 years ago

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Photo of Shilpa Kabra

Shilpa Kabra, Official Rep

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Please send a copy of the Map to and our technicians will be glad to repair the file.