Error in 9.6.510 update file

  • 2
  • Problem
  • Updated 6 years ago
  • Acknowledged
I am trying to install the Mindmanager 9 Build 9.6.510 and am getting this error message. The Finder can’t complete the operation because some data in “MindManager Tipps und Tricks.mmap” can’t be read or written.(Error code -36). I tried to repeat the download in case it got corrupted, but this made no difference. Any ideas?
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Rob Campbell

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  • frustrated

Posted 6 years ago

  • 2
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Brittney Mazzetta

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Hi Rob. I have opened a support ticket on your behalf. Someone from our team will be reaching out to you in regards to the issue that you are currently experiencing.
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Rob Campbell

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Thanks!
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Rob Campbell

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Hi

Thanks for the fix.

I have done step 1 and then downloaded the clean up tool, but am getting this error message when I try to run it on Mountain Lion.

Any ideas?

Regards

Rob Campbell
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Terry Dalton

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Hi Rob,

We haven't seen this error before, please reopen your ticket with technical support to request additional investigation. https://secure.mindjet.com/app/suppor...

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