Error in version 10.2.501 for Mac

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged

This conversation has been merged. Please reference the main conversation: Zip archive processing error (Mac)

In MindManager for Mac 10.2.501 I opened an existing file, gave it save in my hard drive, closed MindJet and re-opened the same file and I get an error message "Zip error processing error" followed by "The document "document name" could not be opened". Any solutions?
Photo of Manuel José Carvajal

Manuel José Carvajal

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  • Frustrated

Posted 7 years ago

  • 1
Photo of Terry Dalton

Terry Dalton

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Hi Manuel,

We have been receiving an increasing number of reports regarding this issue over the past couple of weeks. Apparently, there was an update to OS X on June 4th which seems to be impacting users of Mindjet Mac especially when working with older XML based files.

Currently, the only workaround that we have is:

  • Rename the file to .XMMAP vs. .MMAP

We will post an update to this issue as we determine a timeline and direction for a in-product workaround.

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