Error loading mappart taskpane tab

  • 1
  • Problem
  • Updated 5 years ago
  • In Progress
When I open the Mappart taskpane tab, I get this error:

I have tried to repair Mindjet, re-installed it and removed the mappart directory in the Explorer, without any result.

I have opened a support ticket, but even that was without response.

When I open the library I also get this error. And when I add an image via Insert>Images>From file Mindjet crashes (runtime error R6025 pure virtual function call).

Does anyone have a solution, so I can use mapparts and images again?


Photo of Esther van Wijngaarden

Esther van Wijngaarden

  • 154 Posts
  • 61 Reply Likes

Posted 5 years ago

  • 1
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
Hi Esther. I have opened a support ticket on your behalf. Someone from our team will be reaching out to you regarding this. Thank you!