Hi AriM. In order to best assist you, I would recommend opening a ticket with our support team. They will need to gather additional information regarding the issue that you are currently experiencing as well as obtain your appropriate contact information. Please use this link: https://secure.mindjet.com/support/co... to open a ticket with our team. Thank you!
I hope the solutions for the the issues where users are redirected to the support team are posted here as well. Otherwise, what's the point in having a Community Forum when all the answering is done out of sight and this forum is merely a collecton of questions and redirection 'answers'?
Another way to solve this might be to drop support tickets and just have some support people active on this forum.