Error Refreshing Share Point Map Part

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  • Updated 7 years ago
  • Solved
Hi
When I access one of my mindmaps I always get a pop up with the error message below
"Error refreshing share point map part. Object reference not set to an instance of an object"

I believe I deleted the Sharepoint link and all references to sharepoint in this map but it still pops up. Is there anyway of identifying what is causing the pop up message please
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David Hamilton

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Posted 7 years ago

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Brittney Mazzetta

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Try going into File>Options>SharePoint. If there are any SharePoint sites listed, try removing them and see if that helps.
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David Hamilton

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Hi
Thanks for the response Brittney I've checked the Options for Sharepoint I do not have any Sharepoint entries listed.
This message only pops up for the one map which I use.
I've tried looking at a filter of the map but with no success
Are there any other thoughts
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Brittney Mazzetta

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Hi David. I would recommend opening a technical support ticket with our team:https://secure.mindjet.com/support/co.... Include the information that you have provided here as well as a copy of the map that you are experiencing trouble with. Our team will need to take a look at the map and work with you towards finding a resolution. Thank you so much.
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David Hamilton

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Thanks Brittney I have done as suggested and logged a technical support ticket using the link with a copy of the mindmap
Regards
David
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David Hamilton

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Hi Brittney
I updated the version of mindmanager I was using today to the latest version this seems to have resolved the issue
Thanks David

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