evernote export problem

  • 5
  • Problem
  • Updated 7 years ago
  • Solved
Can't export from evernote. Did it once but haven't been able to since.
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Erin O'Halloran

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Posted 7 years ago

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Brittney Mazzetta

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What browser are you using? Have you tried clearing your cache? If the problem persists, please let me know. Thanks!
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Scott Gilbert

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I was able to do it from my personal account using Chrome and Firefox. In addition to the questions above, any pictures/descriptions of what you seeing / experiencing would great as well.

thanks.
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Erin O'Halloran

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It was chrome that didn't want to do it I guess. I cleared the cache and it worked although not fully. I tried IE and it worked there. Thanks so much for your help.
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Andrew McLeish

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I cannot get export to work either with chrome or internet explorer. the correct window come up allowing you to choose the evernote folder etc and then you get a message in the bottom right of the screen saying ' Error in exporting data to Evernote please try again later'. I have cleared the cache and it makes no difference
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vidi junk

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Brittney, has this been resolved? I am experiencing this issue with Win XP and 7, using Chrome and IE (combination of all). Please let me know if there is a workaround on the client end. Thanks.
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Brittney Mazzetta

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Hi Vidi - our team is aware of this issue and they are working to address it. There is no resolution right now, however, we are actively working on fixing this. Thank you!
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Brittney Mazzetta

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It would be very helpful to understand that steps that you are taking when trying to export to Evernote as well as any additional details that you might think are important to include. Also, what version of Chrome are you using? Thank you!
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vidi junk

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Thank you for your prompt response.

I am using Windows XP Pro SP3 with IE 8 and Chrome 19. Also tried on Windows 7 Pro 64 bit with IE 9 and Chrome 19. Cleared cache on all tries and have same results.

I am trying to export diagram with multiple levels that consist of notes. Clicking on the Evernote export button, and received log in to Evernote. Upon successful login, I was presented with "Send to Evernote" window. I selected Outline > Topic plus children > click send.
I then received "Mindjet Notification" -- error occurred while sending your map contents to Evernote. Try again later.
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Brittney Mazzetta

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Thanks for getting back to me. At this point, it would be extremely helpful if you could open a ticket with our support team by using this link: https://secure.mindjet.com/support/co....

Our team would like to know if this is happening with every map or with a specific map. When you submit your ticket, please include a copy of the map so that our team can troubleshoot the issue. Once you have opened the ticket, please let me know the case number that has been assigned to you so that I can track the progress.Thank you!

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