Export Failed error when saving file in v12 for Mac using OS Catalina

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  • Updated 3 weeks ago
I just updated to Catalina OS on my Mac. I just updated from MM v11 to Mindjet Mindmanager for Mac - Version 12.0.161. Now when I create map and try to save it, I get an error box that says "Export Failed." Anyone have any suggestions?
Photo of Rafael Lamadrid

Rafael Lamadrid

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Posted 3 weeks ago

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Photo of Shilpa Kabra

Shilpa Kabra, Official Rep

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Hi Rafel,

MindManager 12.0.161 is not supported version on Catalina OS.
Please uninstall the older version and re-install the latest one.
You can download latest version using following link:

https://download.mindjet.com/Mac/Mindjet_MindManager_Mac_12.1.191.dmg

If that does not work, please open a case with Technical Support at www.mindjet.com/contactus

Thanks,
Shilpa