Export to HTML on macOS X fails - Java problem?

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  • Updated 1 year ago
When I go to export to HTML - which used to work fine - I first get a pop-up saying "Updating exporter ..."  Then it says "Update failed".  If I select the "Use Local Export" option button, I get another pop-up that says "Java must be installed on your computer in order for maps to be exported.  If Java is installed on your computer then the export failed due to an application or filesystem error."

When I check, though, Java is running fine on my MacBook.  Hmmmmmm ...
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Todd Cooper

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  • frustrated - it used to work!

Posted 1 year ago

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Colin Horner

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Hi Todd is it possible to send me a sample map that gives this effect - I'm running MM 10.6.113 and it's working fine
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Todd Cooper

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Sure.  This is a VERY simple map.  It really doesn't matter what the content is ... at least I don't think it does.  Having someone else give it a try would be very helpful.  Thanks!

Here is a link to a file on my Google drive.
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Colin Horner

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It's obviously not the map here's the link to the HTML5: https://drive.google.com/file/d/0B1_H930oXGuxR1NmaGtfWEtKbDA/view?usp=sharing
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Todd Cooper

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Thanks ... yeah - it is something else, but MJ doesn't provide any real help in understanding how to troubleshoot the next steps.  Thanks for eliminating one possible problem source.
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Colin Horner

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I know there's very little help on this in MM for Mac.  Make sure you are running MM 10.6.113 - even do a re-install
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aHa!Coaching, Champion

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Maybe it's not related to Java at all, notice the 2nd part of the message " If Java is installed on your computer then the export failed due to an application or filesystem error." Looks like this is the general message that pop-ups when "something" goes wrong.

Could you try to export your map to different locations on your Mac, or with a different filename to see if that helps?
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Todd Cooper

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Great idea!  Got my hopes up, even ... didn't work.

Sigh ... 
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aHa!Coaching, Champion

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OK, and did you also try to export a new blank map? Just to rule out any other causes?
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lmeinhardt

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I have the same error... Java is correctly up and running... I will try to save in a different location and see the result
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lmeinhardt

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Found the problem in the MacOS Console.
For some reason my installation was incorrect, it was missing the following directory: ~MyUser/Library/Application Support/Mindjet/Mindjet MindManager/10
And under this directory there is a template file named: MmHtmlViewerTemplate.html

I copied the /Library/Application Support/Mindjet/Mindjet MindManager/10 from a different notebook (which luckly was correct) and the issue is now resolved
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Kimmo Porkka

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For some reason, on systems with previous versions of MindManager,  the installer installs the /10 folder under ~MyUser/Library/Application Support/Mindjet/Mindjet/

However, copying /10 folder&files to ~MyUser/Library/Application Support/Mindjet/Mindjet MindManager does not solve the issue and does not contain the MmHtmlViewerTemplate.html file.

This is rather annoying is sharing html-format mindmaps is a major feature of the program. Could anyone share the MmHtmlViewerTemplate.html file?
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aHa!Coaching, Champion

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