Export to Mindjet Viewer in WMware

  • 1
  • Problem
  • Updated 5 years ago
My 2 customers have the same problem. They use WMware and can't export the map into mindjet viewer. Problem message attached.
Photo of Stefano Marini

Stefano Marini

  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of aHa!Coaching

aHa!Coaching, Champion

  • 1192 Posts
  • 118 Reply Likes
This could be related to the map they'e trying to export. Did you ask them to try to export just a blank map to see if that works?
Photo of Juan Acevedo

Juan Acevedo

  • 4 Posts
  • 2 Reply Likes
This may be due to their machines not being up to date with Java. I would suggest updating their JRE with the bit version that matches their MindManager software from this link: 

If this does not solve the issue please contact Mindjet Support: 
Photo of bella


  • 4 Posts
  • 0 Reply Likes
You just need to install a 32-bit java and a 64-bit java both, it will be solved.