Export to Mindjet Viewer in WMware

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  • Problem
  • Updated 3 years ago
My 2 customers have the same problem. They use WMware and can't export the map into mindjet viewer. Problem message attached.
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Stefano Marini

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Posted 3 years ago

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aHa!Coaching, Champion

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This could be related to the map they'e trying to export. Did you ask them to try to export just a blank map to see if that works?
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Juan Acevedo, Official Rep

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This may be due to their machines not being up to date with Java. I would suggest updating their JRE with the bit version that matches their MindManager software from this link: 
http://java.com/en/download/manual.jsp

If this does not solve the issue please contact Mindjet Support: 
http://www.mindjet.com/about/contact/
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bella

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You just need to install a 32-bit java and a 64-bit java both, it will be solved.