Export as mindjet player (PDF) error

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  • Updated 6 years ago
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When trying to export to mindjet player, box opens and says "Exporting as Mindjet player, then added "Not responding" after those words. Then an error box comes up that says "Mindjet could not create the plyer file. Possible reasons include:
The internet service that creates the file wasnot available.
Please check internet service and try again. If that does not work, restart mindjet and try again

This did not work. Any thoughts? Thanks
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Brian campbell

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Posted 7 years ago

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Brittney Mazzetta

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Hi Brian. Thank you for your post. Are you trying to export as Mindjet Viewer (PDF) or (SWF)? If you could also send me a screen shot of the error you are getting, that would be helpful as well. Thank you!
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Brian campbell

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Thanks Brittany. I'm trying to export as a Mindjet Player (see page 2 of the attached, second item down). I'm trying to get the links and attachments as active when I export and I thought the player would do that.
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Brittney Mazzetta

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Thank you for the additional information and screen shots. In order to best assist you, I would recommend opening a support ticket: https://secure.mindjet.com/support/co.... Our team will need to gather additional information as well as you appropriate contact information to help understand why this is happening.
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Andrew Wilcox, Champion

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Which version of MindManager 9 are you using? Later ones processed the Flash player locally.
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Ben van der Sterren

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I have the same problem and have version 8.2 of MindManager.
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Jiří Skočdopole

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Hello, I have the version 8 and faced the very same problem. What helped was to temporarily disable the firewall on my laptop. Then I was able to generate the Mindjet Player .pdf without problems. Do not forget to turn the firewall on again once finished with the file export :)
Jiri

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